Below are a few of the most
commonly asked pre-sales questions about our software.
1. Is MicroStaffer a
Web Based System? MicroStaffer is
.NET Web Based. It is the only Medical Staffing
application that offers itself in three deployment modes
ranging from pure .NET Web Browser application to traditional
self-hosted Client Server system.
Option 1 Web Hosted .NET:
Your system will be hosted on our servers and accessed using
Microsoft Internet Explorer (7-9). All that is required
is an internet connection and you can access the system
anywhere, anytime. This is our Browser Based Web
Option 2 Cloud RDS Hosted: Ideal solution for low-bandwidth customers.
Install an RDS icon on your desktop or acces via Web Page.
MicroStaffer runs like any Windows application but via the
Both Option 1 and 2 can be mixed and matched
since both are hosted on MicroStaffer servers with Grand
Central Station Technologies of Shrevport, LA.
Option 3 Traditional Self Hosted
Client Server: This deployment allows you to host
MicroStaffer on your own corporate servers. Great
solution for larger IT savvy companies that want data and
systems in-house only.
2. Is MicroStaffer for
Medical Staffing Agencies? Yes! MicroStaffer is designed
specifically for medical staffing agencies who offer shift
based staffing for clients and need to monitor nurse
accreditation at the point of scheduling. There is finally a solution
for Medical Staffing Agencies to replace their pen-and-paper
based methods or less capable software applications.
3. Will MicroStaffer
automatically keep me informed of my staff's upcoming
accreditations expirations? Yes! Being medical
specific, MicroStaffer monitors all your staffs upcoming
license, certifications, and health related expirations, and
it alerts you at at the point of scheduling. If you are
scheduling a nurse and they have an upcoming or expired item
in their personnel file, you are immediately notified before
you book the shift. You can even email an alert to the
individual to request updated paperwork. You can also run
daily, weekly, or monthly reports on any license or
certifications that are about to expire. There is even a
startup window that displays all expirations in one single
list and a Dashboard for a quick list of expirations.
4. How do you handle
Training of MicroStaffer? Training
is usually Web Based and broken into 2-3 hour sessions.
On-site training is also offered. There is also a Web
Based online help system.
5. How do you handle
Installation of MicroStaffer? You will need to
install the Appeon Active X accellerator for MicroStaffer .NET
browser based access. Both Web and Cloud sytems are
accessible from the MicroStaffer .NET customer portal page.
Each customer is given a unique company key to
access the portal page.
For traditional Client Server systems
installed on the customer's servers we offer SQL Server
Express edition, a full installation guide and online
6. How can
our On-Call people access the System? What about
With both our
.NET Web Browser or Cloud service deployment your users will
be able to access the system anywhere/anytime. All
that's needed is an internet connection.
7. We have several
regional offices throughout the Country. How can we separate
each of these but still get company wide reports?
MicroStaffer's Regions option allows you to assign
Employees, Clients and Users to user-defined regions.
Once assigned, users will only see employee, client and
staffing information that pertains to their specific
regions. However, managers can log into MicroStaffer and
get company wide reports.
8. What about Maintenance of MicroStaffer?
All updates for MicroStaffer .NET and Cloud based
users is done automatically. No software to install.
All upgrades are invisible to the users.
backed up locally and remotely every night.
server in-house hosted systems, customers are responsible for
backing up their own systems. Updates are published on
the MicroStaffer Web Site upgrades page.
How quickly can I be up and running?
Your MicroStaffer .NET system can be set up in less than 1
10. What are the system requirements
to run MicroStaffer? MicroStaffer
.NET running in Inetrnet Explorer requires at least 1 GB Ram
and we recommend Windows 7 or higher.
For Cloud access
any version of Windows XP or higher and an internet
Please contact us for information on system
requirements for Client Server deployemnt.