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Below are a few of the most commonly asked
pre-sales questions about our software.
1. Is MicroStaffer for
Medical Staffing Agencies? Yes! MicroStaffer is designed
specifically for medical staffing agencies who offer shift
based staffing for clients and need to monitor nurses license
and certification at the point of scheduling. There is finally
a solution to your old or outdated system, or if your just
using a pen and paper based staffing system!
2. Will MicroStaffer
automatically keep me informed of my staffs upcoming license
and certification expirations? Yes! Being medical specific,
MicroStaffer monitors all your staffs upcoming license, certifications,
and health related expirations, and it comes in great use
at the point of scheduling. If you are scheduling a nurse
and they have an upcoming or expired item in their personnel
file, you are immediately notified before you book the shift.
You can even e-mail an alert to the individual that you need
these items. You can also run daily, weekly, or monthly reports
on any license or certifications that are about to expire.
3. How do you handle
Training of MicroStaffer? The fact that the MicroStaffer
user interface is so easy to use, the majority of our customers
opt not to receive any training from our staff. That alone
speaks for itself. However, we do offer hands on training
if necessary, and as part of your your support plan and software
purchase, we also help you with training issues over the phone
and via e-mail. We do offer full day training sessions which
consists of audiovisual walk-through and hands on instruction,
which also comes with your software install.
4. How do you handle
Installation of MicroStaffer? Installing your MicroStaffer
software is also very simple and straight forward. If you
have ever installed almost any program on your PC before,
you can install MicroStaffer. Most semi-technical staff members
can install our software as well as Microsoft SQL Server in
less than an hour. We supply you with all the manuals and
software, as well as phone and online support to help with
any issues you may have.
5. What about Maintenance of MicroStaffer?
Maintenance of you system is also very simple. No Database
Administrators are required. Microsoft SQL Server backs up
itself on a nightly basis and requires virtually no ongoing
maintenance. You will also receive product enhancements and
upgrades on a periodic basis.
6.
How quickly can I be up and running?
You can be up and running in as little as 24 hours! Unlike
other companies who require you to come to their office for
as much as a week of training just so you know how to use
the software, MicroStaffer is completely user friendly and
does not require on site training, so you can be scheduling
and monitoring your employees credentials in less than an
hour after receiving the software!
7. What are the system requirements
to run MicroStaffer? MicroStaffer
is a true client server application. We strongly recommend
a Windows NT server, and Windows NT, 2000 or XP workstations.
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